If so, how you do avoid disengaging valued employees not included in this group? If not, how you do retain high-performers who are likely ambitious and looking for confirmation they've been recognized and are on track for career growth? Share your tactics here:
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Permalink Reply by Karen Carleton on February 3, 2012 at 11:52am I look forward to reading the posts to this discussion. As someone who was identified as a high performer/hi-po, ambitious and highly qualified, I would point out that recognition is only one thing. Organizations need to put their money where mouth is ans actually invest in engaging and retaining that group of folks (typically knowledge workers). That means: L & D, career opportunities, projects that use their higher knowledge and skills. Otherwise high-value talent will vote with its feet. I have.
Permalink Reply by Zeek Swanson on February 3, 2012 at 5:19pm Yes Karen... That is the exact reason my previous employer is just that... I'll expand on new found retention options shortly (@ my new found employer!).
Karen Carleton said:
I look forward to reading the posts to this discussion. As someone who was identified as a high performer/hi-po, ambitious and highly qualified, I would point out that recognition is only one thing. Organizations need to put their money where mouth is ans actually invest in engaging and retaining that group of folks (typically knowledge workers). That means: L & D, career opportunities, projects that use their higher knowledge and skills. Otherwise high-value talent will vote with its feet. I have.
Permalink Reply by Zeek Swanson on March 11, 2012 at 11:08am Being in a small company there isn't room for every good performer @ the top. We have added financial increase to the list of retention tools for the workers with the knowledge that didn't have the timing right to have a spot at the top. Projects and ownership of the out come are the newest outlook in our retention drive. There is always room for growth in a company with alot of ambitious and inteligent employees that feel like creating that growth is a rewarding experience. From the ownership of projects we have actually promoted into a new and very nice position that was created by the succuess of the project... the "project manager" got that slot that he created! That alone is reason to stay and apply my talents. The next step to consider is getting our board of directors to allow the departments more governing from within (ownership responsibility) and redifine the scope of our company's from sustaining to succeeding and surpassing.
Permalink Reply by Karen Carleton on March 11, 2012 at 6:24pm Indeed small to medium enterprises don't have neat career ladders - even larger ones don't often today. One large and growing corporation I know of has VERY low (or no) turnover despite few career dev't opps. Why? They have a ton of L & D support, project style work and challenging opportunities with change in or between lateral jobs. It's a shame the large organizations have grossly underutilized me, shortchanging both of us.
Wish I was seeing what you are describing here (employee utiopia?), and I live in one of the healthiest economies in North American (western Canada) with a huge skilled, growing labour shortage (114,000 unfilled jobs daily). Still, many corporations are shopping for the "ideal" employee on every level and unwilling to train for fear people will leave. They should fear that they DON"T train them AND they stay - disengaged and less competent while you do have them, given the shorter employee-employer psychological contracts now. Perhaps the skilled labor force shortage will reach a critical point, where employers will see there own mental models are hurting their companies, and give formerly "unsuitable" (younger, or different culture, degree from a different field, etc) a chance, provided they have most the knowledge/skills and are motivated, instead of waiting for perfection to march through the door. It needs to start affecting the bottom-line before companies will change their behavior. Like the parable of the boiled frog, too many will remain complacent until it's too late.
Permalink Reply by Zeek Swanson on March 11, 2012 at 11:02pm
Permalink Reply by Karen Carleton on March 12, 2012 at 9:08am I've see the revolving door issue before. It's a sign of systemic issues that take more than a simple solution to fix. Unfortunately it takes some digging for employers to determine how the status quo is affecting the bottom-line before they take the initiative to invest money and energy into changing it (value/worth). Retaining innovative high performers means giving them opportunities to add value, recognition, mentoring, investing in their L & D, not leaving it to chance until they are poached away or vote with their feet, including to pursue self-employment for a lot less money.
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